We're here to help you when you need us. Got a flat tyre, had an accident or simply require some Roadside Assistance our hotline is available 24 hours / 7 days a week to FleetPlus customers.

Roadside Assistance

With real help from real people, our in-house Roadside Assistance service operates 24/7 and keeps you moving. By working with you to assess the situation before activating the most appropriate service, we can activate the most appropriate assistance program to suit your needs.

Have you had an Accident?

Accidents are an unfortunate occurance for all involved, no matter who is responsible. To assist you when you do have an accident, FleetPlus provided you with an Accident Card in your Driver Pack but if you can't locate it you can view it here or speak with our experience operators to guide you through the below steps:

1. Make the scene safe. Call 111 if someone is injured.
2. Fill in Section A of your accident card and give to the other driver.
3. Fill in Section B of the accident card. Check the other Driver's License and registration plates to confirm the correct information.
4. Find witness/es and fill in Sections C and D of the card.
5. If you are unable to drive your vehicle, call our Tow Truck Hotline on 0800 360 962 (emergency towing available 24 hours a day). We will help make arrangements for emergency towing.

IMPORTANT Do not sign the authority to tow form unless it has the same address as advised to you by our telephone operators. If you have any problems, simply call us again.

The FleetPlus Accident Hotline is available for FleetPlus customers 24 hours, 7 days a week on 0800 360 962